Data Deletion & Erasure Request Software for Visa Consultants

What does data-deletion request software actually solve?

A client can ask a visa consultancy to delete their personal data at any point — during an active case, after it closes, or years later when they no longer need the consultancy's services. Without a structured place to capture that request, it typically lands in whichever inbox or phone happened to receive it, and from there its fate depends entirely on one person remembering to act, and remembering to tell anyone else it happened. VisaBOS gives every deletion request a home on the client's record: logged the day it arrives, moved through defined stages — Received, Under Review, Actioned, Confirmed — with each stage change timestamped and attributed to whoever made it, and a notes field that records exactly what was deleted, what (if anything) was retained, and why. To be direct about scope: this is a record-keeping and workflow tool, not a legal determination engine. It does not decide on your behalf whether a specific request must be honored in full, and it cannot reach into other systems your consultancy uses outside VisaBOS. What it gives you is a consistent, auditable place to log every request and show, clearly and with timestamps, what your team actually did about it. Our blog post on DPDP Act compliance for visa consultants covers the broader landscape at a general level — this page is the workflow tool that sits alongside it, not a replacement for advice from a qualified compliance professional.

This feature works alongside, not instead of, our case audit trail & compliance logging and consent record management features — three different record-keeping tools that each answer a different question about a client's data, kept deliberately separate rather than collapsed into one catch-all log.