The Trengo Alternative Built for Visa Consultants in India

Trengo earns its reputation honestly: it unifies WhatsApp Business, email, live website chat, Facebook Messenger, Instagram DMs, SMS, and voice calls into one shared team inbox, with internal notes, assignment, a rules-based flowbot, and an AI agent marketed to automate a large share of repetitive conversations. For a support or sales team juggling many channels, that is a strong, well-reviewed toolkit. The catch is that a visa case is not a support ticket, and Trengo has no concept of one. It carries a visa type, country-specific fields like a CAQ, GIC, SEVIS ID, LMIA, or CAS number, a document checklist that has to be collected and verified, and often a linked IELTS or PTE coaching batch running in parallel. None of that exists in Trengo, and there is no path to build it — the platform's data model is oriented around conversations and contacts, not case stages. On top of that, Trengo's own published pricing varies between annual and monthly billing and between sources, with conversation and AI-automation overages reportedly billed separately once included limits are exceeded. VisaBOS starts from that visa structure already built, with its own WhatsApp Business API integration included — billed at Meta's own rate with no platform markup — and one flat fee per plan.

Where Trengo gives you a wide-channel inbox, a flowbot, and an AI agent billed with reported overages on top of a plan whose own figures vary by billing cycle and source, VisaBOS gives you the visa case object already built, with WhatsApp messaging as one connected channel rather than the whole product, at Meta's own conversation rate and one flat fee. A case in VisaBOS carries its visa type, its country-specific fields, its document checklist, its deadlines, its payments, and — if you run coaching — its IELTS or PTE batch, all in one record. You aren't running a general-purpose inbox alongside a separate case-tracking spreadsheet; the platform ships with visa structure and WhatsApp messaging already connected. The result is a consultancy that can capture a Meta lead, qualify it, message the client over WhatsApp, open a case, collect documents against an auto-generated checklist, raise a GST invoice through Razorpay, and track a coaching batch without leaving the system — and without an unpredictable overage bill. For families and students who need visibility into their own case, see our guide to client portal software for visa consultants.

Two independent reviews converge on a Boost plan at roughly €299/month billed annually (€349/month billed monthly) for up to 10 users and about 6,000 conversations a year, and a Pro plan at roughly €499/month annually (€599/month monthly) for 20 users and about 18,000 conversations a year, with Enterprise priced on request. At least one competitor-written source cites a much lower ~€99–113/month entry point that neither review corroborates — re-verify directly against trengo.com/prices before quoting a client. On top of whichever plan applies, conversation and AI-automation overages are reportedly billed separately from a prepaid wallet once included limits are exceeded. Because Trengo has no native visa case workflow, consultancies still need a separate CRM or spreadsheet for casework, plus a separate tool for document checklists, coaching batches, and GST-compliant invoicing — each with its own subscription and its own setup time. VisaBOS prices transparently in INR from ₹5,000/month, bills WhatsApp conversations at Meta's own rate with no platform markup, and bundles visa case management, coaching, and billing into every tier.

Visa case management, WhatsApp messaging at Meta's own rate, coaching, Razorpay, GST invoicing, and multi-branch — included in every plan. Start with a 14-day free trial.